Custom CRM development and CRM setup in Kenya
One Customer Record, Every Follow-Up Automated
TekZuri sets up CRM software and builds custom CRM systems for businesses in Kenya: choosing between HubSpot, Zoho, Pipedrive, Salesforce or a custom build, migrating your spreadsheets, and connecting WhatsApp, email, website forms and accounting so every customer sits on one record. It starts with a free CRM audit that ends in a written recommendation.
Move your customers out of spreadsheets and WhatsApp threads into one system your team will use.
Get a free CRM auditProven results
50+
Projects Delivered
MyKova SchedulingScheduling & Invoice Platform
Eliminated manual scheduling overhead. Invoicing errors reduced to near-zero with automated generation and approval pipelines.
scheduling.mykova.co(opens in a new tab)SKLPackaging Solutions
40% increase in qualified leads from the website. Reduced sales cycle by enabling prospects to self-serve information.
skl.co.ke(opens in a new tab)
See all client work
What We Deliver
- 01
Custom CRM Development
Purpose-built CRM solutions tailored to your sales process, industry, and team size, not a one-size-fits-all template.
- 02
CRM Integration
Connect your CRM to email, invoicing, marketing tools, and more. We ensure your systems talk to each other seamlessly.
- 03
Sales Pipeline Automation
Automate lead scoring, follow-up sequences, task assignments, and reporting so your team focuses on closing, not admin.
- 04
Data Migration & Cleanup
Moving from spreadsheets or another CRM? We migrate your data cleanly and structure it for maximum usability.
Why Choose Our CRM Solutions?
We set up systems that match how your team already works, so people use them from the start instead of working around them.
- 01
Built Around Your Process
We map your sales workflow first, then configure the CRM to match, not the other way around
- 02
Seamless Integration
Your CRM connects to your email, website, invoicing, and marketing tools out of the box
- 03
Ongoing Support
As your business evolves, we optimise your CRM to keep pace with new requirements
Common questions, answered
Updated
What is a custom CRM?
A custom CRM is customer relationship software built around your exact sales or operations process, instead of a generic tool you have to bend to fit. It keeps every customer, deal and conversation in one place. It suits businesses with industry-specific workflows, such as distribution or logistics.
Should I choose a custom CRM or HubSpot, Zoho or Pipedrive?
Choose an off-the-shelf CRM if your sales process is standard and your team is small; choose a custom CRM if your workflow is specific to your industry or per-user fees keep rising. Our free CRM audit ends with a written recommendation either way.
What is the best CRM for a small business in Kenya?
There is no single best CRM. HubSpot, Zoho and Pipedrive suit small teams with a standard sales process, while a custom CRM suits businesses with industry-specific workflows or per-user fees that keep rising. The right choice depends on your team size, budget and how you sell. TekZuri's free CRM audit ends with a written recommendation for your business.
When should a small business move from spreadsheets to a CRM?
Move when more than one person follows up with customers, when leads arrive from several places such as WhatsApp, calls and your website, or when you cannot see in one place who needs a follow-up this week. A CRM gives every customer one record and reminds your team automatically. Migrating your spreadsheet is included.
Do I need to buy a specific CRM platform first?
No. We help you pick the right platform as part of the engagement: HubSpot, Pipedrive, Zoho, Salesforce, or something custom, depending on your team size, budget, and sales process. The free CRM audit includes a recommendation.
Can you migrate data from spreadsheets or an old CRM?
Yes. Data migration and cleanup is included in every package. We deduplicate records, standardise formats, and map your existing fields so nothing gets lost and your pipeline is usable from day one.
Will my team actually use the new CRM?
Adoption is our biggest focus. We configure the CRM around how your team actually sells, automate the boring admin, and include training sessions so reps see the benefit immediately rather than treating it as more paperwork.
Can the CRM connect to WhatsApp, email and our website?
Yes. We connect CRMs to WhatsApp, email, website forms and accounting tools so every customer touchpoint lands on one record and nobody has to search three apps. Follow-ups can then be automated from the same place.
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Explore serviceReady to Centralise Your Customer Data?
Start with a free CRM audit: a written recommendation on HubSpot, Zoho, Pipedrive or a custom build.
Book a free CRM audit